Before you buy
Plans are bought online from your workspace. If you need an invoice, a quote for many tenants or an answer about a plan first, write to sales.
Write to us. A person answers.
Choose the address that fits your question.
Addresses by purpose
- Questions about plans, prices and invoices: sales@glacierpointtech.com
- Help with the app or the portal: support@glacierpointtech.com
- Security reports: security@glacierpointtech.com
- Privacy requests: privacy@glacierpointtech.com
- Questions about the terms: legal@glacierpointtech.com
Managed service providers
Tell us roughly how many tenants you look after. We walk you through the MSP plan, with your cover and logo on every document.
Security reports
If you believe you have found a security problem in the app, the portal or this website, write to security@glacierpointtech.com. How to report a vulnerability says what to send.
Already a customer?
Write to support@glacierpointtech.com with your workspace’s name. When a run failed, say when it ran and on which computer; the app’s diagnostics carry status and error codes only, never a token or a user’s name, so you can attach them as they are.